This Personal Data Protection Policy explains the information that Foqcus Sdn Bhd (“Foqcus”) collects when you use its services, how that information is used, with whom it may be shared and your privacy choices when you utilise its Services.
We take your privacy seriously and we will only collect, record, hold, store, use and/or process your personal data or information as outlined below. We appreciate and thank you for your precious time in going through our Personal Data Protection Policy (to be referred as “Privacy Policy”) for a better engagement with Foqcus.
For the purpose of this Privacy Policy, the definition of some salient terms including but not limited to the following:
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“Personal Data” means any personal data or information that has been provided to Foqcus or made available to Foqcus, it shall be deemed that Foqcus has been given consent to collect and process the customer’s personal data which is in the possession, control and management of the authorised entity governing the operation and management of the premises, e.g. name, identity card or passport number, address, contact number, copies and details of identification documents, contact details, bank account number, employment history, credit and references check, marital status, health status, commission or alleged commission of offence, personal financial and social security detail that relates directly or indirectly to an individual to the extent that the individual can be identified or is identifiable from such information; and
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“Sensitive Personal Data” means and including but not limited to the personal data or information relating to your physical or mental health condition, political opinions, religious beliefs or other beliefs of a similar nature, commission or alleged commission of any offence or any other personal data determined by existing legislation.
Privacy Policy
The purpose of this Privacy Policy is to inform you about the processing of your personal data, which Foqcus collects when you visit our website. Foqcus is mindful and committed to the protection of your personal information and your privacy. Our Privacy Policy aligns with the legal provisions of the EU General Data Protection Regulation (GDPR) and the Personal Data Protection Act (PDPA). The following Privacy Policy is used to comply with our duty to inform you from the GDPR and the PDPA.
Collection of Personal Data
In order for us to provide you with our services and to operate in an effective and efficient manner, we may need to collect relevant personal information from you either manually, through our website or when we provide you with our services (“Your Data”) where you can be directly and indirectly identified.
1. Types of personal information we collect
1.1 We may collect the following types of Your Data from you:
1.1.1. Full name
1.1.2. Postal, mailing, or street address
1.1.4. Email address
1.1.5. Telephone or mobile number
1.1.6. Age, age-range or birth date
1.1.7. Any additional personal information that you provide us directly or indirectly through our services.
2. Methods of collection
2.1. We collect Your Data in many ways, including:
2.1.1. when you access and use our website (such as through cookies).
2.1.2. when we provide our services to you.
2.1.3. when you interact with us through email, over the phone, or in any other form of correspondence.
2.1.4. when you make a payment to us.
Purposes of Processing
Foqcus processes Your Data only for specific and limited purposes. You agree that all personal data collected and/or processed by Foqcus may include but not be limited to the following purposes:
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To communicate with you;
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To respond to your queries;
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To process applications for and the provision of Foqcus’s Services;
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To verify information about you as we in our sole discretion shall deem fit;
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To process, manage and/or verify your actual identity;
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To inform you of our products and services;
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To send you promotional material;
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To send marketing and non-marketing communications to users
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For all other purposes incidental and associated with any of the above.
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In connection with legal proceedings
Disclosure to Third Parties
Foqcus may disclose your personal data to our affiliates or associates that perform services on Foqcus’s behalf and in doing so we will comply with all applicable laws, regulations and industry standards. However, Foqcus shall not disclose your personal data to unrelated third- party without obtaining your prior written consent.
Links to other website
Links and/or connections to third-party web sites or services will be provided by us on the site. Other sites hosted by third parties may have different practices. Foqcus has no control over those sites and is not responsible or liable for the policies and practices followed by third parties.
Acceptance of The Policy
You are given notice that the Service will only be made available to you upon your accepting and expressly consenting to the terms of this Privacy Policy, where such express acceptance and consent shall be evidenced by you clicking or checking or indicating accordingly on the relevant consent portion of the registration forms or such other documents as my be furnished to you, as the case may be.
By so indicating your acceptance of the term of this Privacy Policy, you shall be deemed to have expressly consented to the processing of your personal data by Foqcus or any of its authorised agents, employees, partners and/or contractors for purposes as outlined.
Cookies
We may use cookies to improve and customize our products and websites and your experience. Cookies help make our website more user-friendly, efficient, and secure.
These cookies make it possible to recognize your browser when you next visit the site. Disabling cookies may limit the functionality of this website. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.
SERVER LOG FILES
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
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Browser type and browser version
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Operating system used
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Referrer URL
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Host name of the accessing computer
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Time of the server request
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IP address
Your data, your rights
At Foqcus, where applicable under local law, you may have certain rights with respect to your personal information. To help protect the security of Your Data, we might require you to prove your identity. You can send us a request at sales@foqcus.com if you would like to exercise your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
You are entitled to obtain the rectification of inaccurate or incomplete personal data (such as address, name, etc.) any time. In addition, you may request to delete Your Data from our records, however, we do not hold responsibility for the deletion process. You may also request the restriction of processing Your Data.
Withdrawal of Consent
Notwithstanding anything to the contrary, you may at any time withdraw your consent to Foqcus processing any personal data of yours or to any part or portion of the same by sending to Foqcus at the address set out below a written notice of withdrawal and within the period prescribed under the PDPA. Foqcus shall take all necessary measures to give effect to your withdrawal of consent, to the extent that such withdrawal does not conflict with any of Foqcus’s other legal obligations.
If you do not wish to have your personal data shared with any other party, or if you do not wish to be solicited for products or services offered by Foqcus or any other parties including third parties, kindly inform us in writing at the communication information as given below.
You shall, upon written request, be granted access to all personal data held or stored or processed by Foqcus. To avoid confusion, “access” for the purposes of this provision shall mean notification of such personal data of yours that is processed by or on behalf of Foqcus and to have a copy of such personal data communicated or conveyed to you in an intelligible form of Foqcus’s choosing.
We will try to respond to all requests within three (3) working days. Occasionally it could take us longer than a month if your request is particularly complex or if you have made a number of requests. In this case, we will notify you and keep you updated.
Contact Us:
Foqcus is committed to protecting your Personal Data. If you have any questions in relation to this Privacy Policy and you wish to contact us to update your data that we have collected or exercise your right. Please do not hesitate to contact us directly through the email address:
sales@foqcus.com
Data Compliance Officer
We have appointed a voluntary data compliance officer for our company. If you have any privacy questions or concerns, you may reach out to our data compliance officer using the following contact details.
ATTN: Woon Michelle
2-05 Cheras Plaza, No.11 Jalan Manis 1, Taman Segar,
56100 Cheras, Kuala Lumpur,
Malaysia.
Email:
sales@foqcus.com
Telephone : +603-91332288
Acknowledgement and Acceptance Form
I, hereby declared that I have read the ToS and the Privacy Policy above, to accept and subscribe for the Service provided by Foqcus Sdn Bhd as stipulated therein.
By using the Service, registering for an account on the Platform, visiting the Platform, or accessing the Service, I acknowledge and agree that I accept the practices, requirements and/or policies outlined in the Privacy Policy above. I further confirm that all personal data that I have provided are all true, up-to-date and accurate and I hereby authorize and consent to my personal data being processed by and where required, disclosed to Foqcus for the purposes of Foqcus providing the Service to me. For the avoidance of doubt, I also hereby explicitly consent to Foqcus processing any sensitive personal data relevant for such purposes.
If Foqcus Sdn Bhd changes the Privacy Policy above, Foqcus may provide notification by posting these changes or the revised Privacy Platform on the Platform. Foqcus reserves the right to amend at all times the Privacy Policy. Notwithstanding the generality of the foregoing, I understand that my continued use of the Service or accessing the Platform shall constitute my acknowledgement and acceptance of any changes made to the Privacy Policy.